Driving Digital transformation

Hello! I'm
Abubakar Asif Your Trusted
Salesforce Expert Architect Consultant AI Specialist Developer Administrator Engineer

Abubakar does Salesforce! Passionate Salesforce enthusiast with a focus on driving digital transformation and CRM solutions.

I Always Try To Meet
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Salesforce Implementation

I offer Salesforce implementation services and customization to seamlessly integrate Salesforce into your business operations.

Consulting Services

I provide consulting services to help you maximize the potential of Salesforce in your business. From strategic planning to solution optimization

AI & Custom Salesforce Solutions

I offer comprehensive implementation services of Salesforce, from AI agent integrations to full-scale code and no-code customizations.

Guidance and Support

I offer mentorship to help you excel in your Salesforce certifications and other learning journeys. With personalized guidance and access to comprehensive study materials

Recents Implementations ​

Transforming Your Salesforce Operations

AgentForce Service Agent

Deployed across Website, Facebook, WhatsApp, and more with customer verification and plan-based agent routing. Omni-channel integration enables seamless handoff from AI to live agents.

AgentForce Service Agent

Enhanced customer support with AI-driven interactions and routed agents based on customer plans. Integrated channels ensure smooth service across platforms, with human backup via omni-channel routing.

Data Cloud Data & Profile Unification

Unified data from Salesforce Org, Amazon S3, and other platforms to provide clear customer insights, create segments with calculated metrics, and target key business goals.

Data Cloud Data & Profile Unification

Unified data from Salesforce Org, Amazon S3, and other platforms to provide clear customer insights, create segments with calculated metrics, and target key business goals.

Security Center

Connected parent and child tenants to centralize security data for better visibility on events, metrics, health checks, and custom alerts across orgs with 70+ metric.

Security Center

With a unified security dashboard, parent tenants monitor key metrics and events in real-time, reinforcing security across all orgs with custom alerts and detailed insights.

Data Cloud for Data Migration

Used Data Cloud for seamless migration from multiple orgs to a single org.

Data Cloud for Data Migration

Consolidating CRM data for new Salesforce clients or those streamlining multiple orgs.

Einstein Conversation Insight

Integrated Zoom and Google Meet recordings for Einstein Conversation Insights.

Einstein Conversation Insight

Analyzing customer interactions with call summaries, transcripts, and insights.Delivers in-depth analysis of customer interactions.

Change Data Capture

Enabled external systems to receive updates on Salesforce records via Event Bus when changes occur, ensuring timely updates across systems.

Change Data Capture

Event-driven Change Data Capture keeps external systems synchronized with Salesforce, updating them instantly for record changes to enhance operational efficiency.

Business Rule Engine

Complex decision-making with Business Rules Engine for quick, accurate assessments in areas like loan and scholarship eligibility.

Business Rule Engine

Business Rule Engine’s matrices and tables simplify complex decisions, powering streamlined eligibility checks and accelerating processes through automation.

Other Implementations

Driving Your Digital Transformation​

Transforming Your Salesforce Operations: If you’re ready to take your Salesforce implementation and Customer Relationship Management to the next level, look no further. I provide tailored solutions that enhance efficiency, optimize workflows, and drive impactful results for your business.

Skill Based Web Chat Routing

I have successfully implemented skill-based routing for web chat in omnichannel services, enabling dynamic allocation of customer inquiries to the most qualified agents.

Agentforce driven Multi-Channel Customer Support Solution with Sunshine CRM

I created a secure, scalable, and efficient support solution that optimizes customer experience and resource use across all client tiers.

Act On Segment

I seamlessly send targeted segments to external destinations to achieve key business objectives. By leveraging Salesforce Data Cloud's advanced segmentation capabilities.

CRMA

I have successfully implemented CRMA (Customer Relationship Management Analytics), leveraging Salesforce's powerful analytics platform to deliver actionable insights.

Insights

Latest Articles & Solutions

I share my insights, solutions, and implementations through informative blogs, providing valuable perspectives to help others navigate their Salesforce journeys.

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Featured Services

Essential Solutions for Salesforce Success

These featured services are the cornerstone of my offerings, designed to address the most critical needs of your business. Each service is crafted to deliver impactful results, ensuring you achieve your Salesforce objectives and drive success.

Salesforce Implementation & AI Integration

Seamless integration and configuration to get your Salesforce platform up and running effectively.

Customization & Development

Building custom solutions to align Salesforce with your unique business needs.

Data Migration & Integration

Securely transfer data and integrate with other systems to ensure a unified, accessible database.

Support and Maintenance

Comprehensive support and ongoing maintenance to keep your Salesforce system performing at its best.

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What People Think About Me

Your Partner in Salesforce Success

Unlock the full potential of your Salesforce environment by hiring a dedicated expert.

Abubakar Does Salesforce!

Services

Salesforce

Artificial Intellegence

Cloud Implementation

Administrator & Developer

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